Shipping Policy

Last updated: October 31, 2026

Where we ship

We ship within the United States and to selected international destinations, including Canada, Mexico, the United Kingdom, the European Union, Norway, Switzerland, Iceland, Liechtenstein, Australia, New Zealand, Japan, South Korea, Singapore, Hong Kong, Taiwan and the United Arab Emirates. Enter your shipping address at checkout to see available services.

Processing & delivery

Orders are processed and shipped within 1–3 business days. US delivery typically takes 3–5 business days after shipping, depending on the selected service and destination. International delivery times vary by service and destination; customs processing can add time.

Shipping cost

Standard USPS shipping is free for US orders of $30 or more after discounts. Other US shipping options use current USPS rates. International shipping uses current USPS and DHL Express rates where available. Calculated shipping is based on the destination, total shipment weight and package information, with the available choices and prices shown at checkout. The US free-shipping offer does not apply to international orders.

Tracking

You’ll receive a tracking link by email as soon as your order ships. If you can’t find it, email us with your order number and we’ll resend it.

Issues

If your order is delayed, lost, or arrives damaged, contact us within 7 days of the expected or actual delivery date and we’ll make it right.

Contact

Email medallioncompany@gmail.com.